About Us

Our Story

Secret Logistics founded by the people who have extensive experience in these field, We have chosen the expertise in this field to provide the best strategic and operational leadership to the company. Those who set goals, develop strategies and ensure the strategies are executed effectively and reflect the same on our partners and their business indeed

That expertise provides the organizational and cultural DNA for the company and keeps the confidentiality of our partners is the most focused element in our key of success

Our Mission

At Secret Logistics Solution, we have a unified and multicultural team aimed to provide professionally tailored, efficient, and competitive logistics solutions to our customers. Our mission is to analyze the ever-evolving market and supply chain needs to design powerful logistics services for all sizes and types of businesses and help them identify opportunities to grow.

Our Vision

We strongly believe that logistics is the backbone of global trade, and that’s why Secret Logistics Solution strives to make a huge positive change in the logistics industry. Our struggle is to strategically make businesses and communities thrive in the UAE by centralizing our customers' needs in this unpredictable and paradoxical world. We deliver consistent and quick supply chain solutions to create value for businesses and help them grow with us.

Our Philosophy

We firmly believe in the philosophy that powerful customer service is a key to growth in the supply chain or any other business; that's why, • We have solid financial resources and reserves. • We work through an omnichannel for efficient operations and accurate billing. • We offer a 100% satisfaction rate to our clients. • We show a strong commitment to exceeding our customer expectations

Our Core Values

Secret Keepers

Confidentiality is the primary purpose of our existence.

Safety First

We ensure safety and security in every

Flexibility habitual

Flexible and customized global logistics service provider is our trademark.

innovation lovers

Our innovative solutions provide measurable logistics efficiencies throughout your supply chain.

24/7 Support

We are a reliable company that consistently strives to deliver the best service expected from us.

Flexible and Fast Shipping for Faster Growth

Secret Logistics Solution’s highly personalized approach and attention to detail paired with our modern technology ensure to provide your business with the attention and quality of service it deserves.

REVENUE GROWTH PER YEAR
80%
PROFIT GROWTH PER YEAR
90%
INCREASE IN NUMBER OF LOGISTICS CENTERS
75%

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Our Expertise

We have the best experts

Our brilliant logistics team of experienced and skilled people in warehouses, sea, land, and air freight ensure fast and reliable supply chain solutions in all circumstances. At Secret Logistics Solution, we seek operational and communication excellence at every level of our company. Our experts at Secret Logistics Solution have proved their excellence from time to time, especially at the peak of the planetary COVID-19 crisis, by crossing all the shipment barriers to meet the urgent needs of our clients’ industries and businesses.

Have a Question?

Service FAQ

Find answers to the most frequently asked questions about Secret Logistics Solution, our services, Track & Trace, the transport and logistics industry, import/export and more.

Secret Logistics Solutions will arrange and monitor all transportation, door to door. We will also provide timely cross-border customs clearance, where required, to expedite the door-to-door globally.

We are committed to the health and safety of our associates, customers, partners and their families, hence we are monitoring and strictly adhering to the health and safety directives implemented by the UAE Ministry of Health & Prevention (MOHAB) and the Dubai Health Authority (DHA).

It will have a bearing on cost and sometimes (particularly with airfreight) which shipping modes should be used. Most shipments are charged on either the weight or volume, whichever leads to the higher chargeable weight by volume.

We have chosen the heart of the Dubai shipping area at the Dubai airport free zone, the dedicated facility logistical operations for the storage and distribution including warehouse, loading and unloading facilities.

Our 24/7 customer service is always active to respond to queries and bookings through our provided phone number or by sending us an email. See contact us page for details.

We are committed to the health and safety of our associates, customers, partners and their families, hence we are monitoring and strictly adhering to the health and safety directives implemented by the UAE Ministry of Health & Prevention (MoHAP) and the Dubai Health Authority (DHA).

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